The IP Office Custom Call Reporter is able to support 5 to 150 agents and offers a full suite of applications that can support a range of solutions.
The Compact Contact Center is a full customer management toolset that provides real time agent, system, group management, standard and custom reporting. It includes real time screen and historical comprehensive graphical reports on key call center performance indicators. It provides additional reporting on the IP Office Voice Mail Pro messaging system to fully integrate reporting of all contact center solutions.
