As part of our complete suite of strategic communications services, Peak Communication can provide you with innovative, customized planning and design support that can help you assess and optimize your communications networks. Our account consultants are skilled and certified in a wide variety of multi-vendor products, so your customized design can truly address all your network requirements.
Peak Communication is unmatched in customer service and employee training, raising the industry bar on personal service to keep your products in peak working condition.
As a Peak Communication client, you'll have a personal Communication Consultant as your single point of contact for service and support. This certified professional can answer any questions you have, and can help you get the most out of your telecommunication solution.
Our support team is extremely knowledgeable about all of the products and services we offer. We pride ourselves on being prompt, professional and passionate about our products and services, based on this simple philosophy...
Great Products + Extraordinary Service = Loyal Customers
Our sales and service teams are supported by industry leading manufacturers and service providers in all areas of design, engineering, project management, installation, and post warranty maintenance to provide our customers a level of service that is "Above the Rest".
In order to earn your confidence in our Services, our free Telecom Assessment analysis allows us to prepare a detailed report on your communications costs and suggest ways to reduce your expenses. We undertake an exhaustive and detailed audit of all your telecommunication expenses to make certain that your business isn't being charged for duplicate or excessive services, verify that you are paying competitive rates, and uncover any incorrect or questionable charges. After you receive our assessment and recommendations, and with your approval, we can also undertake negotiations with your telecommunications service providers to reduce expenses. Peak Communication can also evaluate your equipment, hardware and software. Worst case scenario, you will have a complete report on your current services and expenses, and know if you are paying absolutely the best price possible.
Optional Maintenance Agreement coverage gives you the piece of mind by having your solutions monitored 24/7. In the unlikely event that a problem does occur, certified engineers and technicians are available 24 hours a day to get you up and running fast.
When you choose a Maintenance Agreement you receive the following:
Remote maintenance and help desk support provided by experienced technicians to clear system alarms, or to detect and correct potential problems without disruption to your communications or your business day.
On-site support or replacement parts that may be necessary to clear the fault. The technician will arrive on-site prepared, knowing what the problem is, and what parts are needed to fix the problem quickly the first time-maximizing uptime for you.
When the trouble cannot be resolved remotely a four business-hour on site response objective is provided through a nationwide network of technicians.
We check in with you periodically to make sure you are satisfied with your system and service.
Finally, you get the on-going support of Peak Communication, a company with a commitment to provide cutting-edge technology and post warranty maintenance to provide our customers a level of service that is "ABOVE THE REST".
9101 East Kenyon Avenue
Suite 1600
Denver, CO 80237
Toll: 877.789.7625
Local: 303.699.4477
Fax: 303.771.1515
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