FOR IMMEDIATE RELEASE: Friday, December 15, 2006
DENVER, COLORADO — Peak Communication (Peak) announced today that it
has been designated as a “Small and Medium Business (SMB) Expert” by Avaya Inc.
(NYSE:AV), a leading global provider of business communications software, systems
and services.
To achieve ranking as “SMB Expert,” certified resellers who are part of Avaya's BusinessPartner program must ensure their account executives and systems engineers demonstrate proficiency in core areas that include customer support, technology knowledge and expertise, sales revenues and marketing support. The program is the first such specialized ranking established by Avaya for North America certified resellers in its BusinessPartner program who serve the SMB market. It includes training that focuses on IP telephony and Avaya solutions, sales and technical training on Avaya IP Office, one of Avaya’s leading IP telephony solutions for small and medium businesses. IP Office is a secure, intelligent, and easy-to-use converged voice and data system designed especially for small and medium businesses. Avaya has sold 85,000 IP Office solutions to companies around the world.
Peak sells Avaya communications systems, design and implementation services to businesses across the Rocky Mountain area in the states of Colorado, Wyoming, New Mexico and Utah.
Michael Smith, President and CEO of Peak Communication, believes this latest recognition from Avaya underscores the company’s commitment to understand and properly assess a client’s communication needs, and to recommend and provide solutions that incorporate technology, people and investment. “Achieving this level of expertise in Avaya’s BusinessPartner network proves to Avaya and educates our clients that we have the necessary expertise to understand a client’s communication applications from the simplest to the most complex environment, and to recommend and provide solutions that fit,” Smith said. Advancing our expertise in converged technologies strengthens our ability to incorporate the latest and most effective products and services in a customer’s communications environment and network. By implementing solutions that enable organizations and businesses to communicate effectively and efficiently, we achieve our goal of elevating businesses ‘Above the Rest’.”
Peak has consistently received top honors from Avaya, including SMB Specialist and Associate Level Technical Certification in implementation of Avaya IP Office, IP Office Voice Mail Pro, IP Office Contact Business Center, Intuity Multi-Media Messaging Implementation, Partner® Advanced Communication System and Partner Messaging. They have also achieved Specialist and Associate Sales Certification with the IP Office Communication System, IP Office Voice Mail Pro, IP Office Contact Business Center, Partner Advanced Communication System and Partner Messaging, and Avaya Global Services.
“Smaller companies need crystal clear information on the capabilities of IP
telephony and the difference it can make to the way they operate their businesses,
because whatever change they make can have a huge effect on their bottom line,” said
Patricia Hume, Global Vice President, Small and Medium Business Solutions, Avaya.
“Certified resellers in the Avaya BusinessPartner program who achieve ‘SMB Expert’
status are sending a message to their customers that they have the professional and
technical expertise that’s honed for the smaller firm. Because Peak Communication is
now qualified as an ‘SMB Expert’, they have increased credibility with their smaller
customers, and it reaffirms Peak’s commitment to excellence in serving small and
medium firms with the highest standards and with the communications solutions from
Avaya specifically designed to meet smaller companies’ needs.”
About Avaya
Avaya Inc. designs, builds and manages communications networks for more than
1 million businesses worldwide, including over 90 percent of the FORTUNE 500®.
Focused on businesses large to small, Avaya is a world leader in secure and reliable
Internet Protocol (IP) telephony systems and communications software applications and
services.
Driving the convergence of voice and data communications with business
applications - and distinguished by comprehensive worldwide services -Avaya helps
customers leverage existing and new networks to achieve superior business results.
For more information visit the Avaya website: www.avaya.com.
About Peak Communication
Peak Communication has an experienced ownership, management, sales, and
service representation that has deep roots in the Colorado area, and includes personnel
that hold a combined 100 years of experience in the telecommunications landscape. By
teaming with Avaya, Peak Communication provides total communication solutions that
include hardware, software, professional services, local and long distance services,
network integration services and customized implementation and support for all of their
clients.
Information about Peak can be found at: www.peak-communication.com.
Michael Smith, President & CEO |
Deborah Kline |
9101 East Kenyon Avenue
Suite 1600
Denver, Co. 80237
Toll: 877.789.7625
Local: 303.699.4477
Fax: 303.771.1515
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